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Soft 'n' Web

A SaaS platform modernized live

A subscription platform for animal breeders, modernized one module at a time.

What we did

Product Engineering & Modernization
Full-Stack SaaS Development
Subscription & Billing
Web & Mobile Integration
Data Import & Migration
Reporting & Analytics
Design-to-Code Implementation
Ongoing Platform Engineering
Farm manager using the modernized breeder-management platform beside a rabbit hutch
Project Overview

From product debt
to a modern SaaS platform.

The client runs a subscription software platform for animal breeders, helping them manage records, breeding, health, finances, and day-to-day operations.

After years of continuous development, the product had grown into a valuable platform — but its underlying technology was becoming harder to extend and maintain.

We joined as a long-term engineering partner to modernize the product without disrupting the live business. The result: a cleaner product experience, a stronger technical foundation, and significantly less manual work across key workflows.

Services

Product Engineering & Modernization
Full-Stack SaaS Development
Subscription & Billing
Web & Mobile Integration
Data Import & Migration
Reporting & Analytics
Design-to-Code Implementation
Ongoing Platform Engineering

Industries

Animal Breeding & Pedigree Management
SaaS

Highlight

7 years in production; 10K+ active users

Technologies

Product modernization
Design-to-code implementation
Feature flags
+28 more
The Challenge

Modernizing a live product
is different from starting from scratch.

The platform already had years of business logic, customer data, and established workflows. We had to improve the product without losing what already worked.

01

The existing architecture was slowing development

The product had grown continuously over many years, making new feature development increasingly difficult.

02

Subscription management needed a stronger foundation

Customers could subscribe through different payment channels, making consistent subscription and entitlement management important.

03

Existing customer data needed to come with them

New customers often had years of records stored elsewhere. Moving to a new platform shouldn't mean starting over.

04

Product access needed to be consistent

Different plans came with different features and usage limits. Those rules needed to work consistently across the application.

05

The product needed to support different account structures

Breeding operations can involve multiple people, locations, and shared responsibilities, requiring flexible account and permission management.

06

The platform needed room for what's next

The business wanted to introduce new capabilities without adding more complexity to an already ageing foundation.

Product foundation

  • Modern single-page application architecture
  • Reusable design-system components
  • Typed API & shared application services
  • Progressive module migration
  • Automated testing across critical workflows

Core product

  • Animal & record management
  • Breeding & schedule management
  • Health & performance tracking
  • Reports & exports
  • Financial workflows
  • Document & record management

Customer & account management

  • Multi-user accounts
  • Roles & permissions
  • Multi-location support
  • Guided onboarding
  • Data import workflows

Commercial workflows

  • Subscription management
  • Plan & feature entitlements
  • Usage limits
  • Trial & renewal workflows
  • Billing history

Growth surfaces

  • Marketplace functionality
  • Event & show management
  • Referral capabilities
  • Notifications & reporting
How We Worked

We modernized,
progressively.

Instead of replacing the entire application at once, the new experience was introduced alongside the existing product. Modules moved across gradually, keeping the business operational throughout the process.

01

Understand the existing product first

Years of development had created valuable business rules and workflows. Before rebuilding a module, we studied how the existing experience worked so important behavior wasn't lost during modernization.

02

Build reusable foundations

Shared components, services, and application patterns meant new functionality could be developed consistently instead of solving the same problem repeatedly.

03

Release changes gradually

Feature flags and controlled releases allowed the business to introduce new functionality without making every change a high-risk release.

04

Focus on the workflows that mattered most

Onboarding, billing, entitlements, and core customer workflows received particular attention because improvements in these areas directly affect the customer experience and business operations.

The Solution

Five shifts,
one platform built to keep evolving.

The core product was progressively moved onto a modern application architecture — module by module, without ever taking the live platform down.

01

A modern application experience

The core product was progressively moved onto a modern application architecture with reusable components and a more consistent user experience.

02

A stronger subscription foundation

Subscription plans, feature access, and usage limits were brought into a more consistent system across purchasing channels.

03

Simpler onboarding

Customers can bring existing records into the platform, reducing the effort required to get started.

04

A reusable product foundation

Common components and services make it easier to introduce new functionality without rebuilding the same foundations each time.

05

Room for new experiences

The modernized platform provides a foundation for additional product surfaces while keeping them connected to the core product.

Breeder-management dashboard on a laptop
Inside The Product

A central place for
everything a breeder tracks.

Four core surfaces bring together the records, schedules, and information breeders rely on every day.

Animal & record management

A central place for managing the records that breeders rely on every day.

Structured recordsDocuments

Breeding & scheduling

Planning tools that help users manage breeding activity, important dates, and recurring tasks.

SchedulesCalendar views

Health & performance

Health, weight, and performance information brought together with the rest of the animal record.

Health recordsReports

Financial management

Tools for tracking the financial side of the operation without relying entirely on separate spreadsheets.

Income & expensesFinancial records
What We Shipped

From a long-running legacy experience
to a modern architecture — live throughout.

The product was progressively moved from a long-running legacy experience to a modern application architecture while remaining live throughout the transition.

Core workflows were rebuilt around reusable components, shared services, and a more consistent product structure.

At the same time, we strengthened the commercial foundation around subscriptions, entitlements, and customer onboarding — so the platform could keep evolving without every new feature adding another layer of technical complexity.

The modernized platform shown across its core, commercial, and growth surfaces

Reports & insights

Reporting capabilities that turn operational records into useful information for day-to-day decisions.

A stronger commercial foundation

Subscriptions, entitlements, and customer onboarding were strengthened alongside the core product, not bolted on afterward.

New product experiences

Marketplace functionality, event & show management, and referrals can build on the same platform foundation instead of becoming isolated products.

The result wasn't just a modern UI.

The real value was giving a mature SaaS product a foundation that could keep up with the business. The platform can now evolve faster, onboard customers more efficiently, and support new capabilities without repeatedly working around the limitations of its past.

Stack & Services

Every discipline this build touched.

From product modernization and frontend engineering through backend infrastructure, data workflows, and integrations — the disciplines behind a live product transformation.

Product

Product modernization
Design-to-code implementation
Feature flags
Staged releases

Frontend

Vue
TypeScript
Pinia
Vue Router
Tailwind CSS
Vite

Backend

PHP
Laravel
MySQL
Queues & scheduled jobs

Data

Structured imports
Spreadsheet processing
PDF generation
Document parsing
QR generation

Integrations

Stripe
RevenueCat
Apple App Store
Google Play
Firebase
Web push
Analytics platforms

Engineering

Automated testing
GitHub Actions
Sentry
Monitoring
Scheduled backups
The Result

The impact was
bigger than a new interface.

Import and onboarding improvements reduced the manual work needed to get existing records into the platform. A modern architecture and reusable components made new features faster to build and release. A more consistent subscription foundation reduced billing-related work reaching the support team. And more day-to-day data handling could happen inside the platform instead of through manual processes.

42%

less time spent onboarding new customers

35%

faster feature delivery

28%

fewer billing-related support requests

60%

less manual data entry

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