Privacy Policy
How Soft ’n’ Web collects, uses, and safeguards your information across our website and the services we provide.
On This Page
This Privacy Policy explains how Soft ’n’ Web, a trading name of SNW TECHNOLOGIES PRIVATE LIMITED, registered at 405 Time Square, Ayodhya Chowk, 150 Ft Ring Road, Rajkot, Gujarat 360001, India (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit softnweb.com, get in touch, or engage our services. We keep it in plain language so you always know where you stand.
01
Information We Collect
We collect only what we need to respond to you and deliver great work. The information we hold falls into three groups:
Information you provide — your name, email, phone number, company, and project details when you complete a form, book a call, or email us.
Information we collect automatically — IP address, browser and device type, and the pages you visit, gathered through cookies and analytics.
Information from third parties — business or referral data from trusted partners, where permitted by law.
02
How We Use Your Information
We use your information to:
Respond to enquiries and prepare quotes or proposals.
Deliver, maintain, and improve our services.
Send updates and relevant content, where you have opted in.
Meet our legal, tax, and accounting obligations.
Detect, prevent, and address fraud or security issues.
We never sell your personal information.
03
Legal Bases for Processing
If you are in the European Economic Area or the United Kingdom, we process your data under one or more lawful bases: your consent, the performance of a contract, our legitimate business interests, or compliance with a legal obligation.
06
Data Retention
We keep personal information only for as long as necessary for the purposes set out in this policy, or as required by law. Enquiry data is typically held for up to 24 months; contractual and financial records are kept for the period required by applicable accounting and tax rules.
07
Data Security
We apply industry-standard safeguards — encryption in transit, strict access controls, and regular reviews — to protect your information. No method of transmission over the internet is completely secure, but we work continuously to protect your data and will notify you promptly in the unlikely event of a breach that affects you.
08
Your Privacy Rights
Depending on where you live, you may have the right to:
Access the personal information we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your data.
Object to or restrict certain processing.
Withdraw consent at any time.
Receive a portable copy of your data.
To exercise any of these rights, email info@softnweb.com — we respond within 30 days.
09
International Transfers
Soft ’n’ Web is based in India and works with clients worldwide. Where we transfer data across borders, we rely on appropriate safeguards — such as Standard Contractual Clauses — to ensure your information stays protected wherever it travels.
10
Children’s Privacy
Our website and services are intended for businesses and are not directed to children under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us and we will delete it.
11
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or the law. When we make material changes, we will revise the “Last updated” date above and, where appropriate, notify you directly.
12
Contact Us
Questions about this policy or the data we hold? Our privacy team is happy to help — and we will always reply in plain language.
Post
Soft ’n’ Web · Rajkot, Gujarat, India
We're available for new projects.
Done with the fine print?
Let's talk 🎉
Questions about our policies — or about your project? Either way, we answer within one business day.