We Automate,Customer supportin weeks.
We build AI agents and workflow automation for small and mid-size businesses. Whatever automation can't cover, we build as custom software. First agents go live in 4 weeks.
Scroll to see what we do.
Around How You Work.We start with how work moves through your team. Whatever is worth automating, we automate. For what's left, we build custom software that still works years after launch. Our team is in Rajkot, India, and our clients are in seven countries.
Most of our work is automation. The rest is software and advice.
AI agents that handle the routine stepsand hand the rest to your team.
Every project starts with a workflow audit. We automate the steps worth automating and tell you plainly which ones aren't.
- Agents for support, leads, invoices, onboarding and reports
- Guardrails that limit what each agent can see and do
- You own the code, prompts and workflows
- 30-day fix window after launch
AI agents for the jobs your team repeats every day
An agent works nights, weekends and holidays, follows the same steps every time, and passes anything unusual to a person on your team. Not every workflow needs one, so we start with an audit to find the ones that do.
Typical outcomes from similar deployments. Results depend on your volumes and systems, and we estimate them for you during the audit.
Capabilities
AI automation first, then software, design and advice. Senior people do the work; it isn't passed down to juniors.
Problems we've solved
Tools. What we build with
Make.com
n8n
HubSpot
monday.com
Zapier
Claude
OpenAI
ElevenLabs
PyTorch
LangChain
Node.js
Python
Django
React.js
TypeScript
Redux Toolkit
Next.jsReact Native
iOS
Android
AWS
Google Cloud
Oracle
Terraform
Docker
DigitalOcean
PostgreSQL
MongoDB
Elasticsearch
Redis
RabbitMQ
Airflow
Algolia
ValkeyWe choose tools to fit your project, not the other way round.
See all servicesWhat clients say
Trusted by clients in 7 countries · 300+ projects delivered
A pan-India service platform, built
Software Development
“They were able to solve technical issues in real-time and provide excellent solutions to the problems we faced.”
Manish J.
Pureblu
A team worth hiring again
Software Development
“Ronak and his team are fantastic. I will hire them any time I need help!”
John P.
Client
A time audit app, crafted
Software Development
“Soft 'n' Web's help in crafting our Time Audit App has been very valuable.”
Nathalie R.
Client
A startup's app and website, designed
UI/UX Design
“Soft 'n' Web exceeded my expectations with their creative UI/UX design for my startup's app and website. Their designs are not just attractive, but user-friendly too. Highly recommended.”
John D.
Startup Founder
A mobile app customers keep using
Mobile App Development
“Soft 'n' Web developed a mobile app for us that customers love to use and keep. Their proficiency in native and hybrid tech like React Native is noteworthy. Excellent service for mobile app development.”
Mike R.
Tech Entrepreneur
A complex e-commerce portal, built
Web Development · Ecommerce
“The team at Soft 'n' Web efficiently handled the development of our complex e-commerce portal. Their web solutions are robust, secure, and reliable, using advanced technologies like Laravel, CodeIgniter, ReactJS, and Vue.js. Impressive work.”
Sarah L.
E-commerce Business Owner
A process with sign-off at every step
Software Development
“The development process at Soft 'n' Web is well-structured and customer-focused. From gathering information to testing the new system, they ensure customer approval at every step. Their commitment to customer satisfaction is commendable.”
Emily S.
Project Manager
Taking on new projects for October 2026
Describe the work.
We'll tell you if it's worth automating.
Send a short brief or book a call. We reply within one working day, and the first call is free with no obligation.