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[Solved] Help, site crashed
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TOPIC: [Solved] Help, site crashed

[Solved] Help, site crashed 3 years, 8 months ago #220

Hi,

I just set up JComing Soon on my client's site, and when I changed the setting to take the site offline, the site instantly crashed. I can't even reach the admin area anymore - instead, this error displays:

Error displaying the error page: Application Instantiation Error: Could not connect to MySQL.

How can I get the site back online??? The site is running Joomla 3.2.3

Chris
Last Edit: 3 years, 8 months ago by Chris Clay.

Re: Help, site crashed as soon as JComing Soon enabled 3 years, 8 months ago #221

It looks like it might be a hosting problem after all. I can't connect to the client's site by FTP now either. I'll check in with the hosting company... Everything just stopped working the instant I enabled JComing Soon, so at first it seemed the cause. I'll post back here when I know more.

Chris

Re: Help, site crashed as soon as JComing Soon enabled 3 years, 8 months ago #222

Never mind, site's back online and JComing Soon is working properly. It must have been a coincidence...

Re: Help, site crashed as soon as JComing Soon enabled 3 years, 8 months ago #223

Hi Chris,

Yes, it's a hosting issue. JComingSoon doesn't alter any database parameters.

Keep me updated.

Regards,

Re: Help, site crashed as soon as JComing Soon enabled 3 years, 8 months ago #224

Glad to hear that your website is back now.

Let me know if you need further help.

Regards,
Ronak

Re: Help, site crashed as soon as JComing Soon enabled 3 years, 8 months ago #225

Thanks for the reply. All is well now... Client's hosting account just crashed for 5 minutes

Chris
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